Rubbish TakeOut Privacy Policy

I. Introduction

When you use Rubbish TakeOut, you trust us with your personal data. We are committed to maintaining that trust by helping you understand our privacy practices. This notice outlines the personal data we collect, how we use and share it, and your choices regarding this data.

II. Overview

A. Scope:
This notice applies to all users of Rubbish TakeOut’s services, including:

  • Customers: Those who receive our Can-to-Curb and Valet Trash services.

  • Bin Dashers and Chute Runners: Individuals who provide services on behalf of Rubbish TakeOut.

  • Third-party vendors: Trusted service providers who assist with operations and communications.

Our privacy practices comply with all applicable laws where we operate.

III. Data Collection and Use

A. Data We Collect

We may collect the following types of data:

  • Contact Information: Name, phone number, email, and service address.

  • Account Information: Login credentials and service preferences.

  • Payment Information: Billing details securely processed by third-party providers.

  • Location Data: To facilitate service delivery when necessary.

  • Device Information: IP address, browser type, and interactions with our website.

B. How We Use Your Data

We use your data to:

  • Deliver and manage our services.

  • Process payments and send invoices.

  • Communicate service updates and respond to inquiries.

  • Ensure safety and compliance.

  • Enhance our website and user experience.

C. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Bin Dashers, Chute Runners, and other contractors.

  • Payment Processors: Secure third-party services for billing.

  • Legal Authorities: When required by law.

  • Business Transfers: In cases of mergers, acquisitions, or sales of assets.

IV. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website usage and improve performance. You may adjust your browser settings to limit or disable cookies.

V. SMS Messaging

A. Information Collected

  • Phone Number: Provided during SMS opt-in.

  • Interaction Data: Delivery status, response data, and message engagement.

  • Consent Records: Method and timestamp of opt-in.

B. SMS Usage

  • We send service updates, notifications, and alerts based on your preferences.

  • Message frequency varies. Standard messaging and data rates may apply.

C. Opt-Out Instructions

  • Reply “STOP” to any message to opt out.

  • Reply “HELP” for assistance or contact us directly at info@rubbishtakeout.com or (213) 376-5444.

D. Data Sharing for SMS

  • We do not share or sell your information for marketing purposes.

  • Information may be shared with telecommunications providers for SMS delivery.

VI. Your Privacy Choices

  • Access and Updates: Manage your information through your online account.

  • Marketing Communications: Opt-out by following instructions in emails or texts.

  • Cookies: Adjust browser settings to limit or block cookies.

VII. Security of Your Data

We use industry-standard measures to protect your personal information. While we strive to ensure security, no system can guarantee complete protection.

VIII. Data Retention and Deletion

We retain your data as long as necessary for service delivery, compliance, and legal obligations. You may request account deletion by contacting us at info@rubbishtakeout.com.

IX. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or our website. Continued use of our services constitutes acceptance of the updated policy.

X. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 📧 Email: info@rubbishtakeout.com
📞 Phone: (213) 376-5444

Thank you for choosing Rubbish TakeOut!
We are dedicated to making trash day simple, reliable, and secure.