Frequently Asked Questions

What does Rubbish TakeOut do?

Rubbish TakeOut provides a reliable bin management service. Our Bin Dashers handle bringing your bins to the curb and back based on your requested time window or city regulations.

How does the service work?

1. On your scheduled trash day:

   • If your city requires bins to be placed by a specific time, we will follow those regulations.

   • Otherwise, our team will pick up your bins based on the window you requested.

2. After collection:

   • We will return your bins within your requested timeframe or as required by your city’s rules.

What time will my bins be serviced?

• Service times are based on one of two factors:

  • Your requested return window (if applicable).

  • Your city's trash collection regulations (if they require bins to be returned by a certain time).

• If unsure about local bin rules, feel free to ask us!

How do I prepare for service?

• Bin Placement: Ensure bins are easily accessible for our Bin Dashers.

• Access Instructions: Provide any gate codes, lock combinations, or special details.

• Safety: Secure pets and clear any obstacles near the bins.

What happens if my bins are inaccessible?

• If our team is unable to access your bins (e.g., locked gates, blocked paths, or restricted entry), service will not be completed that day.

• Unfortunately, we cannot issue refunds or credits for missed services due to access issues.

How much does the service cost?

• Best in the nation

• Don’t believe us, give us a call/text/live chat!

How does billing work?

• Your first month is free!

• Beginning in the second month, you’ll receive a monthly invoice via email.

• Auto-pay is optional and can be set up at any time for convenience.

What happens on holidays or during bad weather?

• Holidays: If trash collection is delayed, our service will adjust accordingly.

• Bad Weather: If unsafe conditions prevent service, we will notify you via email or text and provide updates.

Can I change or cancel my service?

• Changes: Request modifications (e.g., bin count, service window) at least 7 days in advance.

• Cancellations:

  • Must be made with 30 days’ written notice.

  • To cancel, email us at info@rubbishtakeout.com.

What if I have more questions?

We’re here to help!
📧 Email: info@rubbishtakeout.com
📞 Phone: For existing clients only